Privacy and personal data protection policy
Natural person entrepreneur Kapinos Denys Valeriyovych EDRPOU 3040218717 (hereinafter - "Executive") November 12, 2024
This Privacy Policy (hereinafter referred to as the "Policy") explains how we, as the Executor and the owner of personal data, collect and process your information in all information and telecommunication resources owned by us, in particular the http://deyvisa.com, as well as in other services such as customer service or audience research channels.
Please note that in accordance with the terms of the Policy, when you visit the Contractor's information and telecommunications resources, you confirm your agreement with the rules and requirements of the Privacy Policy and the terms of use of the Contractor's information and telecommunications resources. If you do not agree with the requirements of the Policy and terms of use of the specified resources, you are obliged to leave this resource and refrain from visiting it.
You, as a user, are prohibited from posting information, using information and telecommunications resources if you do not agree with the Policy or if you have not reached the legal age when you have the right to enter into agreements, or are limited in your rights under the law.
1. Collection of information
We collect the following personal information from you:
Contact information: name, surname, e-mail address, phone number.
Passport data: passport number, birth certificate, date of birth, citizenship, validity period, date and issuing authority.
Travel information: destination and purpose of travel, dates of travel, type and place of residence, flight/train number, insurance details.
Payment information: current account number and other bank details, account flow information, card number, expiration date, confirmation codes, etc.
Other information: gender, interests, travel preferences.
We also collect automatic information using cookies and other tracking technologies. This information may include your IP address, browser type, operating system, date and time of visit, and the pages you view on our website.
2. Use of information
We use your information for the following purposes:
Travel Booking: We use your contact information, passport details and travel information to book your travel and send you confirmations and vouchers.
Providing you with travel information: We use your contact information to send you information about your travels, such as flight updates, destination information and special offers. Provision of our services: We use your information to provide you with information services and support before and during the organization of your trip abroad.
Improving our services: We use your information to improve our services and develop new products and offers.
Personalization of your experience: We use your information to personalize your experience on our website and in our mobile applications.
Contacting you: We use your contact information to contact you about your bookings or enquiries.
Compliance with legal obligations: We use your information to comply with our legal obligations, such as preventing fraud and money laundering.
3. Data protection
We take all reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These steps include:
Encryption: We use TLS (Transport Layer Security) encryption to protect your information during transmission between your browser and our server.
Access Control: We provide access to your information only to authorized employees who need it to perform their job duties.
Physical Security Measures: We use physical security measures, such as firewalls and alarm systems, to protect our servers and data processing centers.
We do not share your personal information with third parties without your consent, except as necessary to perform our services or as required by law.
We share your information in certain cases:
1. To provide services:
We work with independent third parties to help us provide you with a better service. We only share the information they need to perform the tasks related to providing you with information services, and they are not allowed to use it for any other purpose.
We may also allow third parties to collect information, for example, to improve our website or to show you relevant advertising. These companies are not allowed to use this information for other purposes.
2. To work with partners:
We work with business partners to offer you a wider range of products and services. You will always be able to find out who our partner is, as their name will be indicated next to the product or service. If you decide to use these additional services, we may provide our partners with access to your information, including personal data. It is important to remember that we do not control how our partners protect your information.
3. On websites that link to ours:
If you link to our website from another website, we may provide that website with access to your registration information, such as your name, email address, phone number and travel preferences, etc. The website that links to ours has full access to your information, so we recommend that you read its privacy policy before you go to it.
4. On social networks:
You may link to various social networks from our website. By going to these sites, you are providing them with access to your personal data, and the protection of such information will be carried out in accordance with the privacy policies of these sites. You can change the privacy settings of your information on these sites.
5.Otherwise:
We may disclose your information in the following situations: - Under a court order or other legal process.
- To protect our rights and property.
- To prevent or investigate illegal activities.
- In connection with corporate changes, such as a merger or bankruptcy.
- We may also disclose aggregate or anonymous information to third parties, such as advertisers and investors.
4. Your rights
You have the right to:
Request access to your personal information: You may request a copy of your personal information that we hold.
Correcting your personal information: You can ask us to correct any inaccurate or incomplete information about you.
Delete your personal information: You can ask us to delete your personal information if we no longer need it to fulfill our legal obligations or for other legitimate purposes.
Restrict the processing of your personal information: You can ask us to restrict the processing of your personal information, for example, if you dispute its accuracy.
Withdraw your consent: If you have given us consent to use your personal information for certain purposes, you can withdraw your consent at any time.
File a complaint: You have the right to file a complaint with the authority responsible for the protection of personal data if you believe that we have violated your rights.
5. Policy on the use of cookies and Google Analytics
We use cookies on our website.
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow a website to "remember" your actions and preferences over a period of time, so you don't have to re-enter them every time you visit the site or move from one page to another.
We use two types of cookies:
1. Necessary cookies: These files are necessary for the website to work. They allow you to use basic functions such as the shopping cart and registration.
2. Functionality cookies: These files improve the performance of the website by remembering your preferences, such as language and region.
You can refuse the use of cookies by changing your browser settings. Please note that disabling cookies may prevent some website features from working properly.
Google Analytics
We use Google Analytics to collect statistics about how users interact with our website. This information is used to improve our website and services. Google Analytics uses cookies to collect data about your visits, but this information is not linked to your personal information.
You can manage your privacy settings related to cookies on our website. You can choose which types of cookies you want to use or refuse to use all cookies.
6. Changes in policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting a notice on our website or contacting you by email.
7. Storage of information
We retain your personal information for the period of time necessary to fulfill the purposes described in this section of the Policy, except when a longer retention period is necessary to fulfill our legal obligations or protect our legitimate interests.
8. Contact information
If you have any questions about this privacy policy or the processing of your personal information, please contact us using the contact details in the appropriate section of the website.